An Important Note About Children
Children (persons under the age of 18 years) are not eligible to use our services unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18 years, you can use our services only in conjunction with and under the supervision of your parents or guardians.
Information We Collect
Our primary purpose in collecting personal information is to provide you with a smooth, efficient, and safer experience while using our website and/or services. This allows us to provide services and features that most likely meet your needs, and to customise our services to make your experience safer and easier. We only collect personal information about you that we consider necessary for this purpose and to achieve this goal.
We may use your financial information, including credit card information to verify your name, address, and other contact information, as well as to bill you for your use of our services.
If you establish a credit account with us to pay the fees we charge, we collect some additional necessary information, including billing address, credit card number and credit card expiration date and tracking information from cheques or money orders.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. We may automatically or manually track certain information about you based upon your behaviour on our Site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand and serve you and our community. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), what browser you are using, and your IP address.
Our Use of Your Information
We use personal information about you (including but not limited to the information in the file we maintain about you, and other information we obtain from your current and past activities on the Site) to resolve disputes, troubleshoot problems, help ensure safe transactions on our Site, and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse site usage, to improve our content and product offerings and customise our Site’s content, layout, and services. These uses improve our Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safer and customised experience while using our services.
You may make changes to your notification preferences page at any time. You can remove yourself from receiving some of this information by changing the appropriate option on the preferences page.
Our Disclosure of Your Information
Legal Requests. We may lawfully disclose your personal information for law enforcement or regulatory purposes. We cooperate with law enforcement inquires and other third parties to enforce laws, intellectual property and other rights. We can (and you authorise us to) disclose any information about you to law enforcement or other governmental officials as we, in our sole discretion, believe necessary, appropriate or as otherwise permitted under the Privacy Act 1988 (Cth), in connection with an investigation of fraud, intellectual property infringements, piracy or other activity that is illegal or may expose us to legal liability.
Use of Email Tools
Control of Your Password
Accessing, Reviewing and Changing Your Personal Information
Following registration, you can review and change the information you submitted during registration including:
- Your Email Address.
- Your registration information such as: name, company, address, city, state, post code, country, phone number, and fax number.
- Your Password (if you have supplied such information).
- Your credit card number and expiration date, and other financial information.
You must promptly update your personal information if it changes.
Upon your request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, access the contact us page. Such information will be deactivated as soon as reasonably possible in accordance with applicable law.
We will retain in our files information you have requested to remove in some circumstances, such as to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, and enforce our User Agreement, and to comply with legal requirements. Further, such prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such information will be deactivated from public viewing and usage by us and will only be available to select personnel.
Other Information Collectors